Yosemite Antiques ~ Terms of Sale

We carefully wrap all our packages to avoid damage, however accidents do happen and packages can get lost. We strongly recommend you add insurance to your purchase, however in most cases the insurance is optional and the choice is yours. We may require insurance on delicate, breakable and / or expensive items.

In the unlikely event that your package is lost or damaged, please notify us immediately and we will work with you every step of the way to a satisfactory conclusion. If damage occurs please keep all packaging including the box, contents and packing materials. You will need this to file a claim.

In 20 years of shipping we have had only two items damaged and only one that never arrived. Unfortunately, we CANNOT be responsible for any damage or loss to uninsured items.  

For more information and insurance rates, please see our Insurance Page.

The vast majority of our items are pre-owned or estate items and are therefore sold AS-IS with no implied warranties or guarantees.

We work very hard to describe them in great detail, taking numerous pictures and noting any flaws or damage however, we are not experts and we certainly don't know everything there is to know about every item.

Therefore, if we have made a mistake and materially misrepresented any item in our text or in correspondence with you we will gladly accept a return. All we ask is that you notify us within three (3) days of receipt and explain in detail what the problem is.

Upon return of the item in the same condition as it was sent we will issue a full refund of the purchase price. The shipping and insurance fees are not refundable. The item must be returned to us via the same method it was shipped to you and it must be insured. Buyer's remorse is not an acceptable reason for return.

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